Igloo Ice Maker Troubleshooting – 9 Easy Steps to Reset

Igloo ice makers are known for their convenience and efficiency in producing ice. However, like any appliance, they can encounter issues that might disrupt their functionality. In this guide, we will address common problems that Igloo ice maker owners might face and provide detailed solutions for troubleshooting and resetting the unit.

Why Is My Igloo Ice Maker Not Working?

If your Igloo ice maker is not working, there could be several reasons for this issue. Here are some troubleshooting steps you can take to identify and potentially resolve the problem:

  1. Power Supply: Ensure that the ice maker is properly plugged into a functioning power outlet. Check the power cord for any damage.
  2. Water Supply: The ice maker needs a steady water supply to create ice. Make sure the water reservoir is filled with clean water and that the water inlet valve is open.
  3. Water Filters: If your ice maker has a water filter, it might be clogged. Replace or clean the filter according to the manufacturer’s instructions.
  4. Temperature Settings: Check the temperature settings on the ice maker. It should be set to a temperature that allows ice production. Refer to the user manual for specific instructions.
  5. Ice Full Sensor: If the ice maker’s storage bin is full, it might not produce more ice. Empty the bin to see if that resolves the issue.
  6. Blocked Sensor or Bin: There might be an obstruction that’s preventing the ice bin from properly seating or blocking the sensors that detect ice levels. Check for any obstacles and clear them if necessary.
  7. Drainage: Some ice makers have a drainage system that needs to be functioning properly. If the drainage is blocked or not working, it can affect ice production.
  8. Mechanical Issues: Inspect the ice maker’s mechanical components for any visible damage or wear. If any parts seem to be broken or not functioning as they should, you might need to repair or replace them.
  9. Reset: Try resetting the ice maker by unplugging it from the power source for a few minutes and then plugging it back in. This can sometimes resolve minor glitches.

If you’ve tried these steps and your Igloo ice maker still isn’t working, it might be a more complex issue that requires professional repair or replacement. In that case, you should consider reaching out to Igloo’s customer support or a qualified appliance repair technician for further assistance.

igloo ice maker troubleshooting

How Does Its Work?

An Igloo ice maker is a portable appliance designed to produce ice cubes quickly and conveniently. It operates through a straightforward process that involves a few key components and steps:

  1. Water Reservoir: The ice maker features a water reservoir where you pour in clean water. The reservoir has a maximum fill level to prevent overflows.
  2. Water Pump: Inside the ice maker, there is a small water pump that draws water from the reservoir and delivers it to the ice-making mechanism.
  3. Ice Tray: The heart of the ice maker is the ice tray or mold. This tray has several individual compartments, each of which forms a single ice cube. The tray is designed to be filled with water and frozen rapidly.
  4. Cooling System: The ice maker has a built-in cooling system, typically utilizing a refrigerant or a Peltier cooling device. This system is responsible for rapidly cooling down the water in the ice tray, causing it to freeze into ice cubes.
  5. Temperature Sensor: To ensure that the ice cubes are formed correctly, the ice maker contains a temperature sensor. This sensor monitors the temperature inside the ice tray and signals the cooling system to maintain the proper freezing conditions.
  6. Heating Element: After the ice cubes have formed and solidified, the ice maker employs a heating element on the base of the ice tray. This heating element slightly warms the tray’s surface, causing the ice cubes to loosen and separate from the tray’s walls.
  7. Ejection Mechanism: As the ice cubes are loosened by the heating element, a motorized ejection mechanism gently pushes the ice cubes out of their compartments. The cubes then fall into the collection bin.
  8. Collection Bin: The collection bin, located beneath the ice tray, gathers the released ice cubes. It’s designed to hold a certain amount of ice, and you can remove the bin to access the ice for use.
  9. Control Panel: The ice maker typically has a control panel on its exterior. This panel includes buttons or a digital interface for selecting various functions, such as ice cube size (small, medium, large), power on/off, and sometimes a timer or delay feature

Diagnosis Of Igloo Ice Maker Troubleshooting

Diagnosing issues with an Igloo ice maker can be done through a systematic troubleshooting process. Here’s a step-by-step guide to help you identify and potentially resolve the problems:

No Power or Ice Production:

  • Check Power Source: Ensure that the ice maker is properly plugged into a functioning power outlet.
    • Power Switch: Verify that the power switch of the ice maker is turned on.
    • Circuit Breaker: Check if the circuit breaker that supplies power to the ice maker is not tripped.
  • Ice Maker Not Turning On:
  • Display Panel: If your ice maker has a display panel, make sure it’s lit up and responsive.
    • Reset Button: Look for a reset button on the ice maker and press it if necessary.
    • Power Cord: Examine the power cord for any damage or fraying.
  • Water Supply Issues:
  • Water Line Connection: Ensure that the water supply line is properly connected to the ice maker.
    • Water Valve: Check if the water valve is open and supplying water to the ice maker.
    • Frozen Water Line: If the ice maker is in a cold environment, the water line might be frozen. Thaw it if needed.
  • Low Ice Production:
  • Temperature Setting: Make sure the ice maker’s temperature setting is appropriate for ice production.
    • Freezer Temperature: Verify that the freezer’s temperature is set low enough for ice production.
    • Blocked Water Line: Check for any obstructions in the water line that might be affecting water flow.
  • Ice Quality Issues:
  • Dirty Ice Maker: Clean the ice maker according to the manufacturer’s instructions to prevent impurities affecting ice quality.
    • Water Filter: If your ice maker has a water filter, replace it if it’s clogged or overdue for replacement.
  • Loud or Unusual Noises:
  • Leveling: Ensure that the ice maker is level and stable, as uneven placement can lead to noises.
    • Ice Removal: If the ice cubes are stuck, they can create noise as the mechanism tries to dispense them. Gently break any clumps.
  • Leaking:
  • Check Connections: Inspect all water connections for leaks, including the water supply line and the connection to the ice maker.
    • Drainage: Verify that the ice maker’s drainage system is clear and not clogged.
  • Ice Maker Freezing Over:
  • Temperature Setting: Adjust the ice maker’s temperature setting to prevent over-freezing.
    • Frost Buildup: Remove any excess frost or ice buildup in the ice maker’s storage bin.

If after going through these steps, you’re unable to identify or resolve the issue, it’s recommended to refer to your Igloo ice maker’s user manual or contact their customer support for further assistance.

How To Reset Igloo Ice Maker

  1. Press and Hold the Power Button: Hold down the power button on your Igloo ice maker for approximately 10 seconds.
  2. Unplug the Ice Maker: Disconnect the power cord from the outlet, ensuring that the ice maker is completely disconnected from power.
  3. Drain the Water Reservoir: If there is any water in the ice maker’s reservoir, make sure to drain it completely.
  4. Empty the Ice Bin: Remove all ice cubes from the ice bin to prevent any jams or issues during the reset process.
  5. Wait for 30 Minutes: Allow the ice maker to sit unplugged for about 30 minutes. This waiting period gives time for the internal systems to reset.
  6. Plug In the Ice Maker: After the 30-minute waiting period, plug the Igloo ice maker back into the power outlet. Ensure that it’s securely connected.
  7. Refill the Water Reservoir: Fill the ice maker’s water reservoir with water, following the manufacturer’s instructions.
  8. Check for Operation: Turn on the ice maker and monitor its operation. You should hear the sound of water filling the reservoir and the ice-making process starting


By following this comprehensive troubleshooting guide, you can address common issues with your Igloo ice maker and restore it to optimal functionality. Remember to consult your ice maker’s manual for model-specific instructions and reach out to the manufacturer’s customer support if you encounter persistent problems. With proper maintenance and timely troubleshooting, you can enjoy a consistent supply of ice for your refreshment needs.

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