Many people are generally happy with Kenmore refrigerators, especially the elite series. However, one common problem that customers often face is with the ice maker. This guide will focus on helping you Kenmore Ice Maker troubleshooting and fix common issues. These problems include the ice maker not turning on, not making or dispensing ice, being slow, leaking, freezing up, overflowing, or not filling up properly. We will also address issues like the ice maker producing smaller, discolored, or strange-tasting ice.

By following the steps in this guide, you should be able to resolve most problems with your Kenmore ice maker on your own. You may not need to hire a professional technician unless the issue is very complex.

Additionally, we will discuss how to reset your Kenmore ice maker, which can be helpful for resolving some problems and is necessary after replacing certain components.

Ice Maker Won’t Turn On

If your Kenmore ice maker won’t turn on, there are a few potential reasons for this issue. First, check if the refrigerator has a child lock feature that might be activated, preventing the ice maker from operating. If the child lock is not the problem, the issue may lie with the ice maker itself, indicating a possible fault in its components. To address this, it’s advisable to unplug the refrigerator, remove the ice bucket from the freezer, and follow the manufacturer’s instructions to access and replace the ice maker if necessary.

Water Inlet Valve Issue

The ice machine and water dispenser receive water through an inlet valve. The manufacturer will determine where the water-entry valve rests, among other components. However, Whirlpool and Kenmore ice makers are commonly located behind the refrigerator. Here’s how to check: 

  • Disconnect the fridge and shut off the valve’s water supply before performing any maintenance. 
  • Check the screen or water filter to determine if it’s clogged once you find the valve. 
  • Examine the line that feeds the valve to check if it is bulging or constrained by a bracket.

If it malfunctions or the pressure is insufficient, the ice maker won’t receive water. Consequently, the ice maker cannot generate ice. If your valve’s solenoids have mechanical or electrical issues, your valve will not allow water to flow to the ice machine. 

Minerals can build up around the valve and stop it from opening, leading to mechanical failure. To test this, measure the water pressure. It’s safe to assume that the water inlet valve has power flowing through it if the pressure is at least 20 psi. The water inlet valve may need replacing if the Kenmore ice maker doesn’t have a flow of water despite having power and water pressure greater than 20 psi. If the issue continues, it could be time to swap out the input valve. 

Likewise, you can use a multimeter to check if the solenoid coils are connected. If one or more of the coils malfunction, the input valve will require repair or replacement. On the other hand, if the valve makes a buzzing noise but does not release any water, the solenoid may need cleaning again. 

Ice Maker temperature is too high


If your Kenmore ice maker isn’t making ice properly, it might be because the temperature inside your ice maker is too warm. For your ice maker to work effectively, the freezer should be at a temperature of zero to 5 degrees Fahrenheit (around minus 18 to minus 15 degrees Celsius). If the ice maker gets warmer than 10 degrees Fahrenheit (about minus 12 degrees Celsius), it can lead to problems with ice production.

To troubleshoot this, check your ice maker temperature settings. If it consistently stays above 15 degrees Fahrenheit (approximately minus 9 degrees Celsius), this could indicate an issue with your ice maker. It’s a good idea to inspect the coils for any dust buildup, ensure the condenser fan is functioning correctly, and look for any frost accumulation on the evaporator coils. If you see frost on the condenser coils, it might suggest a problem with the defrosting system, which would need attention and repair.

Broken Door Switch

If the door switch in your Kenmore refrigerator is broken, it can cause some issues, especially with the ice maker. The door switch is a small but important component that senses when the refrigerator door is open or closed. When it’s not working properly, it might mistakenly think the door is open even when it’s closed, which can disrupt how the ice maker functions.

To deal with this problem, you can follow these steps:

  1. Safety First: Before you do anything, make sure to unplug your refrigerator from the wall to keep things safe.
  2. Find the Door Switch: Look for the door switch near the top of your refrigerator’s door frame.
  3. Inspect the Door Switch: Check the door switch carefully for any signs of damage or wear. If it looks broken or doesn’t seem to be working right, it’s likely the culprit behind your ice maker troubles.
  4. Get a Replacement: If you’re comfortable doing DIY repairs, you can order a new door switch that matches your Kenmore refrigerator model. Then, follow the instructions that come with it to put the new switch in place.

Ice Maker Won’t Make Ice


If your Kenmore ice maker isn’t making ice, it can be quite frustrating, but there are several potential reasons for this issue. First, check the freezer’s temperature settings; it should ideally be set to around 0 to 5 degrees Fahrenheit (-18 to -15 degrees Celsius) for proper ice production. Next, inspect the water supply to the refrigerator; make sure it’s turned on and providing sufficient water pressure, ideally 20 psi. Low water pressure can hinder the ice-making process. Additionally, if your refrigerator has a water filter, it may be clogged, so consider replacing it if it’s been in use for more than six months or appears dirty. Another common culprit is a damaged door gasket; if it’s torn or compromised, warm air might be entering the freezer, affecting ice production. If none of these seem to be the issue, it’s worth checking the ice maker switch for faults; a faulty switch won’t initiate ice production. Using a multimeter to test for continuity can help diagnose this. Additionally, examine the mold thermostat, as it plays a crucial role in monitoring the ice mold’s temperature. If it’s not working correctly, the ice maker won’t produce ice, and you can test it with a multimeter. Finally, if all else fails, inspect the ice level control board and the water inlet valve. The former can prevent ice production if it’s not receiving power, while the latter can disrupt water supply to the ice maker if it’s malfunctioning. Using a multimeter to test for continuity in these components can help identify any faults. By following these steps and identifying the specific issue, you can often resolve the problem of your Kenmore ice maker not making ice.

Frosted Evaporator Coils

If the evaporator coils in your Kenmore refrigerator’s freezer compartment are frosted, it can lead to various cooling issues and impact the performance of your ice maker. Frost buildup on the coils can occur due to several reasons. First, check the freezer’s temperature settings; they should be around 0 to 5 degrees Fahrenheit (-18 to -15 degrees Celsius). If the temperature is too low, it can cause excessive frost buildup.

Next, ensure that the freezer door is sealing properly. If the door gasket is damaged or compromised, warm air from outside can enter, leading to frost accumulation. Replace the gasket if necessary.

Additionally, inspect the defrost system, including the defrost heater, defrost thermostat, and defrost timer or control board. A malfunction in any of these components can disrupt the automatic defrost cycle, causing frost to accumulate on the coils

Regularly defrosting the freezer and keeping the coils clean can also help prevent excessive frost buildup. If you’ve tried these steps and the issue persists, it might be best to seek the assistance of a professional appliance repair technician to diagnose and fix the problem.

Low Water-Pressure Or Water-Supply Issue

If your Kenmore refrigerator’s ice maker is experiencing low water pressure or a water supply issue, it can significantly affect its ability to produce ice. Here’s how to address this problem:

  1. Check Water Supply: Begin by ensuring that the water supply to the refrigerator is turned on. Sometimes, it might accidentally get shut off.
  2. Inspect Water Line: Examine the water supply line that connects to the refrigerator. Look for any kinks, bends, or damage that might be restricting water flow. If you find any issues, straighten the line or replace it if necessary.
  3. Water Filter: If your Kenmore refrigerator has a water filter, check if it’s clogged or overdue for replacement. A blocked filter can reduce water flow to the ice maker. Replace the filter as recommended by the manufacturer.
  4. Water Pressure: Measure the water pressure. Ideally, it should be around 20-120 psi (pounds per square inch). If the pressure is below 20 psi, it’s considered low and can affect ice production. You may need to consult a plumber to improve water pressure.
  5. Inlet Valve: Examine the water inlet valve, which controls the water flow to the ice maker. If the valve is defective or clogged with mineral deposits, it may restrict water flow. You can use a multimeter to test for continuity in the valve’s solenoids. If it’s faulty, replace the valve.

Ice Maker Won’t Dispense Ice

When your Kenmore refrigerator’s ice maker is not dispensing ice, it can be frustrating. Several factors could be causing this issue. First, check if there’s a buildup of ice in the ice chute or dispenser. If the ice is clumped together, it can block the chute, preventing ice from coming out. In this case, you can manually break up the ice clogs or turn off the ice maker to allow it to defrost.

If the ice chute is clear and the ice maker is still not dispensing, the problem might be a frozen auger motor. The auger motor is responsible for pushing ice from the ice bin to the dispenser. If it’s frozen, it won’t function correctly. To address this, unplug the refrigerator and let the motor thaw or consult a professional technician for assistance.

Lastly, a faulty thermostat can also cause issues with ice dispensing. If the thermostat is not correctly sensing the temperature of the ice bin, it may prevent the dispenser from operating. Test the thermostat using a multimeter and replace it if necessary.

By checking and addressing these common issues, you can get your Kenmore refrigerator’s ice maker back to dispensing ice properly. If the problem persists, consider seeking professional appliance repair assistance.

Smaller Ice Cubes


If your Kenmore refrigerator’s ice maker is producing smaller ice cubes than usual, there are a couple of potential reasons for this issue. First, check the water supply to the refrigerator. If the water pressure is too low, it can result in smaller ice cubes. Ensure that the water supply valve is fully open and that there are no kinks or obstructions in the water supply line.

Another factor to consider is the freezer’s temperature. If the freezer is too warm, it can affect the size of the ice cubes. Adjust the freezer temperature to maintain it between 0-5 degrees Fahrenheit (-18 to -15 degrees Celsius) for optimal ice cube size.

By addressing these two common issues, you can often resolve the problem of smaller ice cubes in your Kenmore refrigerator’s ice maker.

Dirty/Discolored Ice Issue


If you notice that the ice produced by your Kenmore refrigerator’s ice maker is dirty or discolored, there are a few potential causes for this problem. One common issue is a faulty water inlet valve. If the valve is not functioning correctly, it can introduce impurities into the water supply, which may affect the color and cleanliness of the ice. In such cases, replacing the water inlet valve can often resolve the problem.

Another possible cause is a dirty or contaminated ice mold tray. Over time, mineral deposits, mold, or other contaminants can build up in the ice mold tray, leading to discolored or dirty ice cubes. Cleaning the ice mold tray thoroughly can help improve the quality of the ice.

Additionally, check the supply line that delivers water to the ice maker. If it is dirty or clogged, it can cause impurities into the water, affecting the ice’s quality. Cleaning or replacing the supply line, if necessary, can help address this issue.

Kenmore Refrigerator Control Board Issue

If you suspect that the control board in your Kenmore refrigerator is malfunctioning, it can lead to various issues within the appliance. The control board is essentially the brain of the refrigerator, responsible for regulating temperature, monitoring sensors, and controlling various functions. If the control board is faulty, you may experience problems such as incorrect temperature settings, erratic cooling, or even the complete failure of the refrigerator.

To diagnose a control board issue, you may notice unusual temperature fluctuations inside the fridge or freezer compartments. In some cases, the display panel may not respond correctly to your input, or error codes may appear. If you encounter these issues and suspect a control board problem, it’s advisable to consult the refrigerator’s user manual for guidance on resetting the control board or conducting basic troubleshooting steps.

Kenmore Refrigerator Water Filter Issue

When dealing with a Kenmore refrigerator water filter issue, it’s important to understand that the water filter plays a crucial role in maintaining the quality of the water dispensed from the refrigerator. If you notice problems with your water filter, it can lead to issues like decreased water flow, bad-tasting water, or even no water being dispensed at all.

Common water filter problems include clogging due to the accumulation of sediments or contaminants over time. If your water tastes odd or has a strange odor, it might be a sign that the filter needs replacement. Typically, water filters have a recommended lifespan, and exceeding it can result in decreased performance.

To resolve water filter issues, start by turning off the water supply to the refrigerator, then carefully follow the manufacturer’s instructions to remove and replace the old filter with a new one. Ensure that the replacement filter is compatible with your refrigerator model to avoid any compatibility issues. After replacing the filter, run several cycles of water and discard the initial batches to flush out any air or impurities from the new filter. This should help restore normal water flow and quality.

How Do You Reset The Ice Maker On A Kenmore Refrigerator?

To reset the ice maker on a Kenmore refrigerator, you can follow a simple procedure. Start by locating the ice maker control switch, which is usually situated on the front of the ice maker assembly. It might be a physical switch or a button, depending on your refrigerator model. Once you’ve found it, press and hold the switch or button for approximately 10 seconds. This action will initiate the reset process for the ice maker.

After holding the reset button for the specified duration, release it and wait for a few minutes. The ice maker should go through its reset cycle, and you might hear some noises as it starts to function again. Be patient during this period, as it may take a little while for the ice maker to begin producing ice.

It’s worth noting that resetting the ice maker can sometimes resolve minor issues or interruptions in its operation. However, if you continue to experience problems with your Kenmore refrigerator’s ice maker, such as it not making ice or other performance issues, it may require a more in-depth inspection and potential repairs by a professional technician familiar with Kenmore appliances.

Conclusion

In conclusion, this troubleshooting guide for Kenmore refrigerator ice makers covers a wide range of common issues that users may encounter. Whether you’re a DIY enthusiast or just looking to understand your appliance better, the information provided here can help you diagnose and potentially resolve problems with your Kenmore ice maker. Remember that safety should always come first, so disconnect power and water sources before attempting any maintenance or repairs. If you encounter a complex issue or lack confidence in your troubleshooting skills, it’s advisable to seek assistance from a Kenmore refrigerator expert or consult your appliance’s manual for further guidance.

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